Prepare for a difficult conversation

You don't need a perfect speech. Put your perspective and a practical request into a few sentences you could actually say out loud.

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1.The moment you want to discuss

Describe one specific event instead of using 'always' or 'never'.

See an example

Twice this week, I received revision requests just before finishing work.

2.How did it affect you?

Describe the effect on you or your plans, rather than judging the other person's character.

See an example

I had to rearrange my evening plans and felt on edge about the next request.

3.A specific request

Make the action and timing clear enough for the other person to respond.

See an example

Could you let me know which changes are essential today? I'd like to handle the rest tomorrow morning.

4.What you can offer

Separate what is possible from what isn't, and add an alternative if you want to.

See an example

I can check one item today and send the remaining revisions by tomorrow morning.

5.Your first sentence

Use your own voice. You don't have to fit everything above into your opening.

See an example

I'd like to talk about when revision requests come in. Is now a good time for five minutes?

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Prepare for a difficult conversation

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